Privacy Policy

1. Introduction

AI Malaysia Tech ("we," "our," or "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website ai-malaysia-tech.com and use our AI technology services.

By using our services, you consent to the data practices described in this policy. If you do not agree with the practices described in this policy, please do not use our services or website.

2. Information We Collect

We collect several types of information to provide and improve our services to you:

2.1 Personal Data

While using our service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. This may include:

• Name and contact information (email address, phone number)
• Company information and job title
• Account credentials and profile information
• Communication preferences
• Payment information for service subscriptions

2.2 Usage Data

We may also collect information about how our service is accessed and used ("Usage Data"). This may include:

• Your computer's Internet Protocol address (IP address)
• Browser type and version
• Pages you visit on our service
• Time and date of your visit
• Time spent on pages
• Other diagnostic data

2.3 AI-Specific Data

When you use our AI technology services, we may process:

• Data you input into our AI systems for processing
• Queries and requests made to our AI platforms
• Generated outputs and responses
• Performance metrics and usage analytics

3. How We Use Your Information

AI Malaysia Tech uses the collected data for various purposes:

• To provide and maintain the service
• To notify you about changes to our service
• To provide customer care and support
• To provide analysis or valuable information to improve the service
• To monitor the usage of the service
• To detect, prevent and address technical issues
• To provide you with news, special offers and general information about other goods, services and events which we offer
• To develop and improve our AI algorithms and services

4. Data Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy. We may share your information in the following circumstances:

4.1 Service Providers

We may employ third-party companies and individuals to facilitate our service, provide the service on our behalf, or perform service-related services. These third parties have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

4.2 Legal Requirements

AI Malaysia Tech may disclose your personal information if required to do so by law or in response to valid requests by public authorities.

5. Data Security

The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, accidental loss, alteration, and destruction.

6. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request access to your personal information
• Rectification: Request correction of inaccurate or incomplete data
• Erasure: Request deletion of your personal information
• Portability: Request transfer of your data to another organization
• Restriction: Request restriction of processing of your personal information
• Objection: Object to processing of your personal information
• Withdraw Consent: Withdraw consent at any time where we rely on consent

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

For more detailed information about our use of cookies, please refer to our Cookie Policy.

8. International Data Transfers

Your information, including personal data, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ.

We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy.

9. Children's Privacy

Our service does not address anyone under the age of 18. We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us.

10. AI-Specific Privacy Considerations

As an AI technology company, we have additional responsibilities regarding data processed through our AI systems:

• Data Processing: We process data through our AI systems only for legitimate business purposes and as instructed by our clients
• Model Training: We do not use client data to train our AI models without explicit consent
• Bias and Fairness: We implement measures to ensure our AI systems do not discriminate against protected groups
• Transparency: We provide information about how our AI systems make decisions where applicable
• Human Oversight: We maintain human oversight of AI decisions that significantly affect individuals

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us:

13. Legal Basis for Processing

Our legal basis for collecting and using the personal information described in this Privacy Policy depends on the Personal Data we collect and the specific context in which we collect it:

• Consent: You have given clear consent for us to process your personal data for specific purposes
• Performance of a contract: We need to perform a contract with you
• Legitimate interests: The processing is in our legitimate interests and is not overridden by your rights
• Compliance with law: We may need to use your information to comply with the law

14. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies.

We also retain usage data for internal analysis purposes. Usage data is generally retained for a shorter period, except when this data is used to strengthen the security or to improve the functionality of our service, or we are legally obligated to retain this data for longer time periods.

15. Additional Resources

For more information about our privacy practices and your rights, you may also be interested in:

• Terms of Service
• Cookie Policy
• Contact Us